Politique d’expédition

Shipping Policy for ELGA

At ELGA Jewelry, we are committed to delivering your precious jewelry with the utmost care and efficiency. Here's everything you need to know about our shipping policy:
If shopping outside of the U.S/ Canada. please visit our Global Shipping and Returns page for more information. 

US & Canada Shipping:-

In order to keep all our jewelry pricing as transparent as possible, we separate out the costs of secure shipping from our product price. We offer two secure shipping options via Fedex, standard and overnight expedited. 

We ship to all 50 states & Washington, DC we also ship all Over Canada. Unfortunately, we do not ship to U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. 

The shipping methods offered during checkout may differ based on your specific shipping address and the items selected. 

Please note, we require a signature upon delivery. 

Please note all orders over 5,000 CAD can only be shipped via Fedex overnight.*

Shipping and Handling Rates 

Shipping Methods

Shipping Charges

Order Placed

Order Delivered

Standard Secure Fedex	Free	--	5 to 7 business days*
Secure Express Overnight Fedex	25 CAD	Before 2pm ET, Monday through Thursday	3-5 business days*
		After 2pm ET, Monday through Wednesday	3-5 business days*
		Between Thursday 2pm ET and Friday 2pm ET	4-5 business days*
		Between Friday 2pm ET and Monday 2pm ET	3-5 business days*

Processing Time:

All orders are typically processed within 1-3 business days (excluding weekends and holidays).

Custom or personalized orders may require additional processing time; our team will communicate this with you.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your package.

Customs and Duties (International Orders):

For international orders, please note that any customs duties, taxes, or import fees imposed by your country's customs authorities are the responsibility of the customer. The ELGA Jewelry is not responsible for any additional charges incurred during customs clearance. to know more look our Global Shipping and Return policy.

Shipping Delays:

While we strive to ensure timely delivery, unforeseen circumstances like weather, holidays, or carrier delays may impact delivery times. We appreciate your patience in such situations.

Shipping Address:

Please double-check your shipping address during checkout. ELGA Jewelry is not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages:

In the rare event that your package is lost or stolen, please contact us, and we will work diligently to assist you in resolving the issue.

Returns and Exchanges:

Please review our Return Policy for information on returning or exchanging items.

Contact Us:

If you have any questions or concerns regarding our shipping policy, feel free to contact our customer support team. @ Info@elgajewelry.com  We're here to provide you with exceptional service and ensure your jewelry arrives in perfect condition.

Thank you for choosing The ELGA  for your jewelry needs. We appreciate your trust in us.